p2 - Policies

As an Ofsted registered Childminder I am restricted to the number and ages of children that I can care for at any one time. These details are on my Ofsted Registration Certificate, which is displayed during my minding hours.

Because I work with two assistants, we are able to care for 12 children under age of 8.

We are happy to take on any baby/child within my registered numbers and will not discriminate against children or their families for reasons such as race, religion, sex or ability.

We are happy to take on children with special needs, providing if we feel we can provide them with the care they need. (For example, I will not be able to provide one to one care or look after a child in a wheelchair, as my home is not suitable) If your child has additional needs please discuss them with us first as I would not want to raise your expectations.

All children will be welcomed into our home and we will encourage the other children in our care to support us with this. We will request a three-weeks settling in period on our contract, so if you or your child or we are not happy with the arrangement it can be terminated easily. When taking on additional children we must take into consideration the children already in my care who are happy and settled. It would be very unfair on them to introduce a child who was disruptive.

We understand how difficult it can be for parents to leave their child with a childminder and return to work. We will therefore work with you to ensure your child is settled and that you are happy with the care that we provide.

We like to organize one or two settling in sessions for the parents and child together and where the parent might leave the child for saying up to an hour to ease the child into the environment. These sessions will be free prior to signing the contract. This gives you the opportunity to provide us with lots of information about your child, their likes and dislikes, routines, favorite activities, how to comfort them if they become upset and how they have reacted when left before. It gives me the opportunity to start to build a relationship with you and your child and to understand both your needs and wishes.

When leaving the child for the contracted hours we are happy for you to stay until you feel that your child is settled subject to my other commitments. Some children do take longer than others to settle and some settle quickly and then become distressed a few weeks into the placement. We will work with you to support your child through this transition period and make it as easy as possible. It is important that you and your child are relaxed and happy in our setting and with the care we provide.

Some parents find it helpful to call me during the day to find out how their child is. We are happy to take your calls, but we are sometimes not able to talk for long, or even to answer the telephone if we are attending to a child’s personal needs, for example, changing a nappy or at meal times, so please do not panic if you call and there is no answer.

SETTle in

p3 - Policies


p4 - Policies

We aim to make all the children in my care feel welcome, valued and appreciated. We make sure we treat all the children with equal respect. We will not discriminate against a child no matter their gender, skin colour, traditions, culture, family background or disability. We will challenge any comment which we feel are inappropriate from other children and adults.

Each child has an equal chance to learn and develop to their full potential. The children have access to a range of books, puzzles and toys which show positive images and examples of people from all walks of life.

We encourage the children to play with all of the toys. We do not believe in boy’s toys or girls’ toys.

We take into consideration the age and stage of development of each child when purchasing new toys/equipment and when planning activities/outings. We will adapt activities to accommodate the age and stage of development of the children.

Our responsibility is to ensure the safety and welfare of children in our care.

We have received training on safeguarding children issues and I am aware of the signs and symptoms of abuse, physical, emotional and sexual, and those of neglect. If we have any reason to suspect a problem we will seek advice from the Child Protection Team and / or discuss with the parent.

If we have reason to believe that any child in our care is being abused in any way we will follow the local safeguarding children board procedures and report the matter to the Ealing Children´s Integrated Response Service 020 8825 8000, the Police (999) and Ofsted (03001231231). Under these circumstances we will not be able to keep information relating to your child confidential, but will need to share it with Ofsted, Social Services and the Police if requested.

If we have become aware that a staff member may have behaved in a way that could have harmed a child or possibly committed a criminal offense against a child, we will report immediately to the Local Authority Designated Officer (LADO), Ruth Lacey (tinglel@ealing.gov.uk ) at 020 8825 800 and the Police.

All the digital and computerised information about a child or family will be keep it safety under a password.

From 1st of July 2015, Prevent duty became law in order to prevent people being drawn into terrorism, this a duty on all registered early providers. And the British Values are a set of values introduced to keep children safe and promote their welfare. If we have any cause for concern I will report it. I must notify Ofsted and Ealing’s Children’s Services.

It is not my responsibility to attempt to investigate the situation myself.


p5 - Policies


p6 - Policies

The Health and Safety of your child are very important to us and we have therefore documented the following procedures that we have in place to support this.

All toys will be checked and cleaned regularly to ensure they are safe for your child to use. Any broken or hazardous toys will be removed immediately. Children will only be offered toys and resources that are suitable for their age/stage of development

We do a risk assessment of my home every morning before the children arrive to ensure that it is a safe environment for minded children.

Children will not be allowed in the kitchen area at any time. (Except for helping cook or similar activities)

All equipment will be checked and cleaned regularly. All equipment is fitted with the correct safety harnesses to prevent accidents, for example highchair and pushchairs.

We use safety equipment appropriate for the children in our care, for example, stair gates, cupboard locks etc. These are checked regularly.

We will keep my front door locked to prevent the children opening the door to strangers.

We have procedures in place in the event of a fire.

We keep the kitchen very clean, following hygiene guidelines on the storing of food, keeping the fridge at the correct temperature etc.

We ensure that the children do not have access to any waste. We do not permit smoking in the setting..

We follow strict hygiene guidelines to prevent cross contamination.

The bathroom will be kept clean and all hazardous materials kept out of reach of the children. Children will wash their hands before all snacks and meals.

Children must stay with us when we are away from the home. Younger children will be strapped in a pushchair; older children will either be on a harness or wrist strap, or holding onto our hands/pushchair.

We have emergency contact details with us at all times should we need to contact the parents / guardian.

We will work with you to teach the children about making healthy food choices and physical exercise.

Sleeping children will be regularly observed and a baby monitor will be used where required.

We will restrain a child if they are putting themselves or others in danger, for example running into a road.

Any information regarding your child or your family, given to us either verbally or in writing, will be treated as confidential.

Parents will have access to their own child’s records, but not to others. All documentation relating to your child is stored in a file, which is not accessible to any other party.

We will not discuss about your child with others unless we have permission from you. We will, however, divulge confidential information to Social Services and to Ofsted if we have any concerns that your child is being abused.


p7 - Policies


P8 - Policies

Payments must be made in full in advance. Your fees will be calculated on a monthly basis as agreed in your contract. You only pay 47 weeks per year, this mean that you don’t pay our holidays, but the payment are calculated for you to pay the same amount every month. So you must pay the same amount monthly even if we are close for holidays.

 Any fees due over and above your contracted hours will be calculated and invoiced to you.

All fees are charged to the next nearest half hour, e.g. If you require care for 5 hours and 15 minutes, your fees would be charged at 5 hours and 30 minutes.

We will provide all meals, snacks and drinks. You are required to provide, water bottle,  baby milk, nappies, creams, sunscreen.

Retainer Fee:

A Retainer Fee may be charged to secure your child’s place in my childminding service if your child does not start immediately.

How to Pay:

Fees are to be paid:

  • In cash.
  • Childcare vouchers.
  • Standing order/bank transfer
  • In advance on a monthly basis.

All contracted hours must be paid in full regardless of attendance.

Late Payment:

We would be grateful if you could ensure prompt payment of fees.

If we have not received payment on your contracted agreed due date, we will remind you that they are due. If we still have not received payment thereafter, reserve the right to charge an additional fee.

Please be aware that your childcare place is at risk if you are late in paying.